Quiet closure with no public announcement · Fatal mistake: Business model entirely dependent on pandemic emergency DEA flexibilities that were always time-limited
Evaluating only Done Global’s profile at its peak — without knowing the outcome — the model ranked Regulation as the #1 likely cause. That’s exactly how it died.
Key Events Timeline
FOUNDING
Done Global founded
REGULATORY ACTION
Regulatory pressure escalates
SHUTDOWN
Silent Shutdown: Done Global ceases operations
Full Analysis
Free · no account needed
Documented cause
Done Global was one of several telehealth startups that built businesses around pandemic-era DEA flexibilities allowing clinicians to prescribe controlled substances via telehealth without an in-person examination. Done specialized in ADHD assessment and stimulant medication management — offering fast, cheap diagnosis and prescription access primarily via text-based assessments. The service attracted hundreds of thousands of users, particularly young adults seeking ADHD diagnoses and stimulant prescriptions. Done was among the most aggressive in the category: fast assessments, minimal clinical friction, and low subscription costs created a pathway to controlled substance prescriptions that traditional psychiatry gatekeeping made difficult. The DEA's return to pre-pandemic rules — requiring in-person examinations before prescribing Schedule II controlled substances via telehealth — effectively made Done's business model illegal. Unlike Cerebral, which attempted to pivot and survive, Done Global announced shutdown in October 2023, citing the regulatory change as incompatible with its model. The abrupt closure again left thousands of patients without their ADHD medication management provider.
Lesson
“”
Failure anatomy
Collapse type
Silent Shutdown
🐌 LOW
Fatal mistake
Business model entirely dependent on pandemic emergency DEA flexibilities that were always time-limited
FAQ
What did Done Global do?
Done offered fast, subscription-based ADHD assessment and stimulant medication management via telehealth, primarily through text-based evaluations. The service targeted adults seeking ADHD diagnosis and prescription access without the traditional wait times and clinical barriers.
Why did the DEA rule change destroy Done's business?
Done's entire model relied on pandemic-era DEA emergency rules allowing controlled substance prescriptions via telehealth without in-person examination. When the DEA reinstated the requirement for in-person evaluation before prescribing Schedule II stimulants, Done had no legal path to continue its core service.
When did Done Global shut down?
Done Global announced shutdown in October 2023, citing the expiration of pandemic-era DEA telehealth prescribing flexibilities as the primary cause. Thousands of patients were left without their ADHD care provider with minimal transition support.